Refund and Replacement Policy (Digital Products)
Digital products are delivered instantly or near-instantly after confirmation, so this policy is strict.
No refunds after delivery
Once a digital code or account access has been delivered, refunds are not provided.
When a replacement may be possible
- The code is invalid before redemption (and we can verify it), or
- The delivered item is different from what was ordered, or
- There is a confirmed technical issue on our side
Contact us immediately with your order number and proof.
Wrong region selected
If you purchased the wrong region or an incompatible product, replacement is not guaranteed. Always confirm region before paying.
Fraud prevention: we may refuse refunds or replacements if we suspect misuse, redemption, sharing, or inconsistent information.
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